Frequently Asked questions

 
 

What services do you offer?

We provide a full range of services including haircuts, coloring, vivids, styling, treatments, extensions and more.


How can I book an appointment?
You can book online through our website or call/text the salon directly.

What is your cancellation policy?

We kindly ask for at least 24 hours notice for cancellations or rescheduling. Failure to do so will result in a 50% payment due for total services, and a 50% deposit for future appointments. Any color corrective service that exceeds 4 hours will require a 50% non-refundable deposit upfront, and a 72-hour notice for any cancellations or rescheduling.

Do you accept walk-ins?
While we recommend booking an appointment, we do accept walk-ins based on stylist availability!

What should I do if I’m running late?

Please call us as soon as possible. (678-818-8221) Arrivals more than 15 minutes late may need to be rescheduled depending on stylist availability.

What hair Products do you use and recommend?

We use professional, salon-quality products tailored to your hair type. Your stylist will recommend the best products for your personalized at-home care regimen.

Do you offer consultations?
Yes, we offer complimentary consultations to discuss your goals and determine the best services for you.

How should I prepare for my appointment?

Arrive with clean, dry hair unless instructed specifically otherwise. For color services, avoid using heavy weight products before your visit.

Do you offer services for children or men?

Yes, we offer time-based haircuts and grooming services for all ages and genders!

Are gift cards available?

Yes! Gift cards can be purchased online or in-store and are valid for any service or retail products.